Every organisation is unique and approaches their IT solutions differently. Whether you fully outsource your IT, Co-Source (where CCE can be an extension of your team) or operate your own IT service company for your clients, you will need a robust well organised support team to keep staff productive. If you are planning a special IT project, remote workers, temporary office or a mass deployment, there is one common factor to ensure a successful installation, a quality service desk.
The service desk can be a physical installation within your own organisation to a web based enquiry system. A reliable alternative is to engage with the CCE in-house service desk team.
UK based. 24/7/365 support
Whatever your IT needs, our in-house service desk is staffed by fully trained, experienced resources. We run the service desk 24/7/365 for you, your clients or special projects. Our service desk is UK based to comply with our “Near Source” philosophy.
You will get:
- ITIL best practice service desk
- Near source location
- No worries about sickness or holidays
- Flexible scaling according to demand
- Benefit from our work voucher scheme
- UK based call desk at our regional offices
- Call centre open 24/7/365