cce IT service desk

Service Desk

Every organisation is unique and approaches their IT solutions differently. Whether you fully outsource your IT, Co-Source (where CCE can be an extension of your team) or operate your own IT service company for your clients, you will need a robust well organised support team to keep staff productive. If you are planning a special IT project, remote workers, temporary office or a mass deployment, there is one common factor to ensure a successful installation, a quality service desk.

The service desk can be a physical installation within your own organisation to a web based enquiry system.  A reliable alternative is to engage with the CCE in-house service desk team.

UK based. 24/7/365 support

Whatever your IT needs, our in-house service desk is staffed by fully trained, experienced resources. We run the service desk 24/7/365 for you, your clients or special projects. Our service desk is UK based to comply with our “Near Source” philosophy.

You will get:

  • ITIL best practice service desk
  • Near source location
  • No worries about sickness or holidays
  • Flexible scaling according to demand
  • Benefit from our work voucher scheme
  • UK based call desk at our regional offices
  • Call centre open 24/7/365

Contact Peter Fincham today on
0333 800 8800 to find out more about our services and flexible support packages.

IT service desk

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CC Engineering Limited

Technology House
215 High Street
West Drayton
Middlesex UB7 7QP

General Sales:
+44 (0) 203 102 7010

Telephone: +44 (0) 333 800 8800

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CCE - Service Beyond the Call