Vendor Neutral Provider

CCE is vendor neutral. By auditing your print requirements we will recommend the best solutions for your needs, rather than using a single vendor. This allows us to deliver the right mix of Hardware & Print Management Software at the best price.

Why CCE Managed Print Service?

A dedicated UK help desk proactively monitors your fleet of printers and multifunctional devices using industry leading Print Management Software to ensure high up-time for your business, allowing your IT department to focus on other projects, rather than worrying about print. We detect when toner and parts are required and these are dispatched for when you need them. Should there be a fault there is a response within four hours and a next business day fix, which is unique.

Nationwide UK stock locations ensure your business does not stop. CCE will work with you to maximise your print investment and look at innovative ways to improve business processes and cost control. The CCE MPS service is designed to evolve in line with changing business needs. Intelligent and comprehensive monitoring allows us to keep your entire print fleet working to the highest levels of quality and performance.

Our MPS is not static, and as technology and business practice evolves so too does our service approach. Choosing CCE as your single point of contact for your MPS across the enterprise will save money, while increasing workforce productivity and satisfaction. With our MPS offering, you will transform your existing print estate, minimising printing costs and gaining a clear forecast of future spend.

  • Reduce downtime
  • Reduce capital tied up in on site stored consumables – automated toner alerts
  • Improved user experience
  • Increased functionality
  • Reduced waste
  • Green benefits – reduced power consumption and less paper used
  • Remote monitoring – proactive maintenance

Solutions Overview:

CCE Key facts

  • Service Team 100+ strong
  • Nationwide cover
  • Nationwide Stock locations
  • 2 Main offices in London & Manchester
  • UK based 24/7 Service Desk
  • Coverage: UK, Ireland & Europe

CCE Credentials

  • Over 30 years service delivery history
  • Fully qualified technicians (manufacturer supported)
  • Industry recognition
  • ISO 9001 Quality Management System
  • ISO 14001 Environmental Management System
  • ISO 27001 Information Security Management System

Managed Print Service

  • Remote help desk
  • Service delivery engineers on site when required
  • 4 hours response time
  • Proactive monitoring of printer and MFD fleet
  • Automated Service Delivery (toner supply & meter reading collection
  • Reporting / MI & Service Review Meetings
  • Ongoing fleet management

 

 

managed print services

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CC Engineering Limited

Technology House
215 High Street
Yiewsley
West Drayton
Middlesex UB7 7QP

General Sales:
+44 (0) 203 102 7010

Switchboard:
Telephone: +44 (0) 333 800 8800

CCE - Service Beyond the Call