0333 800 8800
ben.nilsson@cce.co.uk
BPO Solutions
Could your organisation be more competitive or profitable with improved management of administrative processes?
CCE is a provider of Business Process Outsourcing solutions (BPO). With extensive knowledge of business process management, automation, technology, TUPE and delivering processes, CCE are uniquely positioned to help your organisation optimise, automate and digitally transform your business processes.
Digital transformation
Efficient management of business-critical workflows and processes in departments is crucial to drive revenue, grow profits and deliver a leading experience to stakeholders and customers. Digital transformation and robotic process automation are changing the operational landscape – but the adoption of new processes and technology can be intimidating, costly and carries risk.
Document & content technologies
Content and documents often act to instruct or act as a record of a process or transaction within a business in a human readable format and underpin most significant business functions from revenue generation/sales, customer deliverable services, managing human resource, through to paying suppliers. We specialise in automation and improvement of content and document-dependent functions to reduce process costs, remove risk, enhance quality and expedite deliverables. This is delivered through technology and improved management of content and document related services by converting legacy paper-handling functions in the business into supportive services that enable digital transformation.
Better business process
CCE can help your organisation avoid unnecessary cost and minimise risk associated with business process change, helping your organisation reap the benefits of improved business processes. Whether through delivery of business services and departmental functions on your behalf, or provision of guidance and technologies, we are here to support your business in focusing on what it does best.
We have benefited from the additional support function: as an example, during one non-core period the CCE team noticed a problem with a server and were able to notify the technical team in time for them to make the necessary repairs. The problem was rectified with no disruption to users so that all systems were up and running as normal the following morning. We would not have responded so efficiently before our relationship with CCE.
