Facility Technology & Systems
A whole raft of facility technology and systems are changing the face of how facilities and business processes are run. Many of the latest techniques and technologies below are having a significant impact on business overheads productivity, efficiency and overall profit.
Digital post / mailroom, email & data stream
The traditional function of a mail-room is changing. Whilst direct-mail is proving to still be an important business-to-consumer communication method, inbound business post volumes are reducing.
Archives / bulk hardcopy document capture (long & short-term projects)
Along with traditional archive management, CCE specialise in the implementation of digital archive processes and services that facilitate the conversion of paper records into digital.
Communication creative design & process management
High quality, responsive and well managed creative design capabilities are an essential for maximising reach and audience engagement.
Managed print room, reprographics & document production
Paper documents can still be a highly effective communication method for conveying high-value concepts in a permanent format. CCE make high quality printed documents such as pitch-books, presentations, legal bundles and specialist graphics available in your premises at shorter lead times, lower cost and higher quality.
Outbound mail, hybrid mail, email & SMS production
Communications in post, SMS, email and third platforms can be managed easily using a common toolkit for communication management, enabling organisations to begin interactive conversations with customers via the customer’s communication channel of choice.
Zero VAT rating management for communications
For organisations whose core services are VAT exempt (such as charities, those in financial services, further education and insurance providers) that incur VAT costs directly at P&L, CCE can support those organisations by ensuring that the correct VAT rating is applied to mail and printed communications.
In-office logistics, delivery management
Whilst inbound B2B mail volumes continue to decrease, inbound personal packages and parcel logistics that can challenge facilities managers have been increasing. CCE can support accommodating inbound packages with ease through improved processes combined with IoT parcel locker technologies, freeing up your users to focus on core tasks, saving labour, and supporting the agile working environment.
Booking and managing couriers can be a time-consuming process for office management and facilities teams, especially when combined with communicating with numerous different carriers to ensure best value and most appropriate routes are achieved for the task.
Floor walkers and IT support
With agile working and a focus on provision of high-quality occupier experiences, business support staff that once focussed in delivery of single services (such as porterage or mail distribution, or IT desktop support) must evolve to support the modern office requirement and operating cost reduction demands.