Global Service & Support
Seamless coverage wherever you are…
CCE’s systems and infrastructure enable us to offer global IT support. Strategically located engineers, stock locations, partners & IT consultants allow us to meet differing service level needs effectively and rapidly wherever your organisation operates.
Our engineers hold stock of high usage spares such as hard drives, PSUs, routers and access points with further support provided by a sophisticated logistics operation. All activity is centrally coordinated from the UK through our 24/7/365 state-of-the-art call centre in Manchester.
We constantly review staffing levels and stock locations to ensure they are aligned with your needs. Where necessary, we provide on-site spares & stock for critical hardware elements. This ensures that we meet or exceed your SLA.
