Software Support
Through our Managed Services CCE can support all your IT requirements, including software support, deployment and licencing issues. We support a wide range of industry leading software through our 24/7/365 UK based call centre. Software support includes:
Software |
| Windows Desktop (all versions) |
| Windows Server (all versions) |
| Microsoft Exchange (all versions) |
| SQL (all versions) |
| Office 365 |
| VMware 4.x / ESXi 5 and vSphere 5.x |
| Microsoft Hyper-V |
| Citrix XenApp (all versions) |
| Citrix Secure Gateway |
| Citrix Web Interface |
| Datacore SANMelody and SANSymphony |
| SharePoint deployment/support |
| Microsoft System Centre |
| Lync / Skype for Business |
| CheckPoint firewalls |
| WatchGuard firewalls |
| Bluecoat Security |
| Symantec Backup Exec |
| Veeam backup |
| IASO backup |
| Symantec MessageLabs |
| Symantec Endpoint Protection |
| McAfee Endpoint Protection |
| BES |
We have benefited from the additional support function: as an example, during one non-core period the CCE team noticed a problem with a server and were able to notify the technical team in time for them to make the necessary repairs. The problem was rectified with no disruption to users so that all systems were up and running as normal the following morning. We would not have responded so efficiently before our relationship with CCE.
