Software Support
Through our Managed Services CCE can support all your IT requirements, including software support, deployment and licencing issues. We support a wide range of industry leading software through our 24/7/365 UK based call centre. Software support includes:
Software |
| Windows Desktop (all versions) |
| Windows Server (all versions) |
| Microsoft Exchange (all versions) |
| SQL (all versions) |
| Office 365 |
| VMware 4.x / ESXi 5 and vSphere 5.x |
| Microsoft Hyper-V |
| Citrix XenApp (all versions) |
| Citrix Secure Gateway |
| Citrix Web Interface |
| Datacore SANMelody and SANSymphony |
| SharePoint deployment/support |
| Microsoft System Centre |
| Lync / Skype for Business |
| CheckPoint firewalls |
| WatchGuard firewalls |
| Bluecoat Security |
| Symantec Backup Exec |
| Veeam backup |
| IASO backup |
| Symantec MessageLabs |
| Symantec Endpoint Protection |
| McAfee Endpoint Protection |
| BES |
The benefits that the CCE outsourcing arrangement provides are four-fold. Not only do we now have the predictability of expense, the ability to scale up or down in the face of change and the opportunity to more readily deliver to agreed service levels but we are now able to focus on other significant disciplines such as ITIL.
